Accepting New Patients
Now Open & Welcoming New Patients

Where Care Becomes A Meaningful Partnership.

Personalized adult internal medicine (ages 18+) in Columbia, MD. We guarantee dedicated, unhurried time: 40-minute visits for new patients and annual exams, 20 minutes for follow-ups, and often longer as needed.

Adults (Ages 18+)
40m New / 20m Follow-ups
Commercial & Medicare
In-Office & Virtual

New Hope Primary Care

Columbia, MD

Howard County
1
Care That Knows You

Visits built around your life and goals, not just symptom checklists.

2
Time as a Form of Care

Ample unhurried time with your physician every single visit.

3
A Place to Exhale

A warm, serene Columbia clinic environment intentionally designed for grounding peace.

Simple, Accessible Pathways

Four Easy Ways to Connect & Schedule

We have eliminated friction so you can connect with our physicians quickly, conveniently, and on your terms.

Fastest & 24/7

24/7 AI Phone Assistant

Call anytime, day or night, for instant practice assistance with zero hold times.

Conversational & Direct

Say what you need in plain words without phone trees. If you prefer direct human support, you can request a team transfer or prompt callback anytime.

  • Accept & register new patients
  • Schedule & reschedule appointments
  • Request medication refills
  • Send clinical messages to your doctor
  • Instant answers to practice questions
Online Direct

AthenaHealth Patient Portal

Create your secure account, select your preferred doctor, enter insurance details, and pick an appointment slot directly in our certified EHR system.

  • Self-select date, time & provider
  • Secure card upload & health history

Team Transfer & Email Callback

If you prefer a staff member to schedule you directly, call our line and ask for a team transfer, or email us to arrange a phone callback.

  • Call (301) 569-2129 & request team transfer
  • Email us to request a dedicated callback
Privacy Note: Please do not send sensitive medical records or private health information (PHI) over unencrypted email. Use the secure Athena portal instead.
🍎 Pathway 4: In-Person Community Onboarding

Proud Sponsor of the Old Ellicott City Farmer's Market

“Come say hello in person and grab an 'apple a day'!”

Meet our physicians, ask questions about our practice, and register with New Hope Primary Care in person at our community booth. Stop by our table on any of our 2026 market dates to meet Dr. Rajput, discuss your personal health goals, ask questions about our unrushed care model, or register with our practice in person!

2026 Market Dates Ellicott City
Saturday, September 5, 2026
Saturday, September 26, 2026
Saturday, October 17, 2026

Free wellness resources & complimentary fresh apples!

Visit OEC Farmer's Market Site
Why Choose New Hope

Redefining Primary Care, Together

Founded by physicians who left corporate healthcare systems to bring genuine human connection, Informatics innovation, and unhurried presence back to adult medicine.

01 Pillar 1

Care That Knows You

Built around your story, not just a medical checklist.

Visits are designed as deep, unhurried conversations. We take the time to understand your lifestyle, stressors, family background, and long-term goals. At New Hope, you are never just a chart number—you are a whole person.

“Care built around your story.”

02 Pillar 2

Time as a Form of Care

Presence and listening as the foundation of healing.

Corporate healthcare rushes patients through 7-minute conveyor-belt slots. We schedule dedicated 40-minute visits for new patients and annual physicals, and 20 minutes for follow-ups (often longer as clinically needed) so you never feel dismissed.

“Unhurried care, because it matters.”

03 Pillar 3

A Place to Exhale

A warm, serene clinic environment intentionally designed for peace.

From our thoughtful Columbia office design to our calm communication, New Hope is intentionally grounding. We welcome our entire community to slow down and exhale, even if you don't have an appointment that day.

“A community space where you can slow down.”

Clinical Informatics & Modern Technology

Technology that serves humanity, not the other way around.

Both Dr. Rajput and Dr. Mohammed-Rajput possess advanced informatics expertise. We leverage technology to automate admin friction so 100% of our attention stays focused on you.

Read Our Full Story
Our Clinical Services

Primary Care Services, Built Around You

From preventive annual physicals to complex chronic disease management and proactive longevity planning.

Explore All Services
Core Service

Adult Primary Care & Internal Medicine

Comprehensive, relationship-based medical care for adults. Unrushed visits designed around your health history and goals.

  • Dedicated 40-minute visits for new patients & annual exams (20-min follow-ups)
  • Direct communication with board-certified physicians
  • Holistic physical evaluations & diagnostic workups
Learn More
Proactive Care

Proactive Wellness & Prevention

We don't wait for you to feel unwell. Evidence-based screenings, lifestyle optimization, and proactive health risk assessments.

  • Evidence-based age & gender-appropriate health screenings
  • Cardiovascular and metabolic risk stratification
  • Personalized lifestyle, nutrition, and exercise guidance
Learn More
Longitudinal Care

Chronic Condition Management

Consistent, personalized care for diabetes, high blood pressure, cholesterol, and metabolic health designed to fit your daily routine.

  • Personalized chronic care protocols & longitudinal oversight
  • Seamless portal upload for home blood pressure & glucose logs
  • EHR-integrated clinical decision support tracking
Learn More
Your Care Hub

Care Coordination & Specialty Hub

We serve as your central medical command hub—collaborating with specialists, therapists, and nutritionists while advocating for you every step of the way.

  • Central physician advocacy across regional specialist networks
  • Consolidated medical record sharing with therapists & ancillary providers
  • Collaborative navigation through complex insurance referral rules
Learn More
Modern Access

Telehealth & Virtual Care

Convenient, secure video visits from the comfort of your home or office, alongside complimentary check-in calls for existing patients.

  • HIPAA-compliant, high-definition video consultations
  • Quick virtual follow-ups for lab reviews & medication checks
  • Complimentary virtual check-in calls for established patients
Learn More
Quiet Clinic Model

Diagnostic & Lab Partnerships

Our quiet, serene clinic is 100% dedicated to you. Blood work and imaging are coordinated with trusted local lab and diagnostic partners.

  • No crowded, noisy in-office blood drawing waiting rooms
  • Direct electronic orders to Quest Diagnostics & LabCorp
  • Rapid, integrated results delivery in your Athena portal
Learn More
In-Network & Transparent

Accepted Insurance & Coverage

We partner with leading commercial insurance networks and Medicare so you can access premier primary care with peace of mind.

Commercial 4 plans listed

Commercial Insurance Networks

Participating provider with major regional and national commercial health plans.

  • CareFirst BlueCross BlueShield âś“ In-Network Participating
  • Aetna âś“ In-Network Participating
  • Cigna Healthcare âś“ In-Network Participating
  • UnitedHealthcare (UHC) âś“ In-Network Participating
Government & Senior Care 2 plans listed

Medicare & State Medicaid

Participating with traditional federal Medicare and Maryland State Medicaid. (Please note: We cannot accept Priority Partners MCO).

  • Traditional Medicare Part B âś“ In-Network Participating
  • Maryland State Medicaid (Fee-for-Service) âś“ In-Network Participating

    State Medicaid only. We cannot accept Priority Partners MCO.

Self-Pay & Superbills 3 plans listed

Self-Pay & Out-of-Network Policy

Transparent self-pay fees calculated at an industry-standard 250% of allowable Medicare Physician Fee Schedule (MPFS) charges for our Medicare region: Maryland (Locality 99 - Rest of State).

  • Comprehensive New Patient Consultation (40 min) âś“ Itemized Superbill Provided

    Standard E/M CPT 99204 / 99205 baseline Ă— 250% (Medicare Locality: Maryland - Rest of State).

  • Annual Preventive Wellness Physical (40 min) âś“ Itemized Superbill Provided

    Standard Preventive CPT 99395 / 99396 baseline Ă— 250% (Medicare Locality: Maryland - Rest of State).

  • Established Patient Follow-Up (20 min) âś“ Itemized Superbill Provided

    Standard E/M CPT 99213 / 99214 baseline Ă— 250% (Medicare Locality: Maryland - Rest of State).

Carrier Confirmation

Checking your specific plan tier?

Only your insurance carrier can officially confirm your active benefit coverage. Contact the number on your insurance card with our Practice NPI: 1891657110.

Meet Your Physicians

Physicians Who Listen First

Husband and wife physician team combining decades of clinical practice, federal policy leadership, and Clinical Informatics training to deliver authentic, relationship-first primary care.

Co-Founder & Lead Physician

Dr. Zeshan Rajput, MD, MS, MBA

Internal Medicine Physician & Co-Founder

Internal Medicine physician and clinical informaticist dedicated to bringing humanity back to primary care through deep listening and purposeful health technology.

"The most impactful, lasting changes in health happen when you sit down, look someone in the eye, and listen to their full story."
Specialties & Focus Areas:
Hypertension & Heart Disease Depression, Anxiety & Mental Health Healthcare Systems Optimization Metabolic Disease, Obesity, & Wellness
Advanced Fellowship Training in Clinical Informatics
Extensive Experience in Health Systems Leadership and Strategy
Extensive Experience in Health AI Including Governance and Safety
Co-Founder & Lead Physician

Dr. Nareesa Mohammed-Rajput, MD, MPH, FACP

Internal Medicine Physician & Co-Founder

Internal Medicine physician blending empathetic bedside care and holistic whole-body wellness to empower patients to thrive.

"True health is not merely the absence of disease—it is having the energy, clarity, and vitality to live your life to the fullest."
Specialties & Focus Areas:
Endocrine & Diabetes Management Holistic Medicine & Whole-Body Wellness Lifestyle & Preventive Care Women's Health in Midlife Complex Chronic Condition Management
Advanced Fellowship Training in Clinical Informatics
Extensive Experience as Bedside Physician & Policy Executive
Howard County Location

Visit Our Columbia, MD Practice

Conveniently situated in Downtown Columbia with dedicated, free on-site parking and accessible elevator service.

Opening Facility Notice

Currently welcoming patients in temporary Suite 304 while Unit 210 finishes construction.

Office Address

5570 Sterrett Place

Unit 210 (Temporarily in Suite 304)

Columbia, MD 21044

Office Hours By Appointment
Google Profile
Monday – Thursday 7:00 AM – 9:00 PM
Friday 7:00 AM – 5:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

All visits are by appointment only. Extended morning, evening, and weekend appointments available.

Direct Practice Contact

Phone: (301) 569-2129

Email: info@newhopeprimarycare.com

New Hope Primary Care

5570 Sterrett Place, Columbia, MD 21044

Get Directions in Maps

Nearby Landmarks & Arrival Tips

The Mall in Columbia 2 minutes away with abundant dining & retail.
Merriweather & Symphony Woods Directly across from Columbia's cultural parkland.
Parking & Accessibility Free surface lot and building parking with ADA-accessible entrance and elevators.
Clear & Transparent Answers

Frequently Asked Questions

Everything you need to know about our adult primary care practice, appointment lengths, insurance, and onboarding.

Are you accepting new patients?

Yes! New Hope Primary Care is actively welcoming new adult patients (ages 18 and older). You can schedule directly online via our AthenaHealth portal or call our 24/7 AI-staffed assistant at (301) 569-2129.

What age range do you treat?

We specialize exclusively in adult internal medicine, providing comprehensive longitudinal primary care for adults ages 18 and older.

How long are typical appointments?

We guarantee dedicated, unhurried time with your physician: 40 minutes for all new patient consultations and annual wellness exams, and 20 minutes for routine follow-ups (and often longer as clinically needed).

What insurances do you accept?

We participate with leading commercial carriers, traditional Medicare Part B, and Maryland State Medicaid (Fee-for-Service). We also provide transparent self-pay pricing pegged to 250% of Medicare allowable rates. You can view our verified list on our Accepted Insurances page.

How do prescription refills and routine blood work work?

You can request refills 24/7 through your AthenaHealth patient portal or by calling our AI phone assistant. For blood work and imaging, we place direct electronic orders to nearby accredited partners like Quest Diagnostics and LabCorp, which process under your standard laboratory insurance benefits.

What if I experience an after-hours medical emergency?

If you are experiencing a life-threatening medical emergency, please call 911 or visit the nearest emergency room immediately. For non-emergent scheduling, refill requests, or practice messages, our 24/7 AI phone line and Athena portal are always active.

How are specialist referrals and outside records handled?

We partner with you to identify in-network specialists across Howard County and regional medical centers. We also make your consolidated medical record summary available to any provider you request—including mental health therapists, nutritionists, physical therapists, and specialists—so your entire team stays aligned.

Are you a concierge or direct primary care (DPC) practice?

No. We are not a direct primary care or concierge practice, and we never charge membership fees or retainers. We accept standard insurance because we firmly believe everyone is entitled to relationship-centered healthcare that treats them as a whole person. Please see our Accepted Insurances directory for full participation details.

Can I see you if I already have another primary care provider (PCP)?

We are primary care providers. Some insurance plans require you to designate a single Primary Care Provider (PCP) on file with your insurer, while other patients may require more than one primary care relationship (such as seasonal travelers / snowbirds, specific women's health needs, or split geographic locations). We strongly encourage you to call the Member Services number on the back of your insurance card to verify your plan's specific 'PCP Designation' and out-of-network rules.

Ready to Partner in Your Health?

Ready for a Better Primary Care Experience?

New Hope Primary Care is now open and actively scheduling appointments. Self-register in our Athena portal today or call our 24/7 AI line to reserve your visit.